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Return-Path: <bounces+821833-47cd-farinola=dominicaninstitute.org@mx.futurelearn.com> Delivered-To: farinola@dominicaninstitute.org Received: from vps42150.inmotionhosting.com by vps42150.inmotionhosting.com with LMTP id 8ikvA4DUfl22PgAAUGPkyA (envelope-from <bounces+821833-47cd-farinola=dominicaninstitute.org@mx.futurelearn.com>) for <farinola@dominicaninstitute.org>; Sun, 15 Sep 2019 17:17:04 -0700 Return-path: <bounces+821833-47cd-farinola=dominicaninstitute.org@mx.futurelearn.com> Envelope-to: farinola@dominicaninstitute.org Delivery-date: Sun, 15 Sep 2019 17:17:04 -0700 Received: from o1.email.futurelearn.com ([192.254.118.20]:49882) by vps42150.inmotionhosting.com with esmtps (TLSv1.2:ECDHE-RSA-AES128-GCM-SHA256:128) (Exim 4.92) (envelope-from <bounces+821833-47cd-farinola=dominicaninstitute.org@mx.futurelearn.com>) id 1i9ehT-0004A9-RG for farinola@dominicaninstitute.org; Sun, 15 Sep 2019 17:17:04 -0700 DKIM-Signature: v=1; a=rsa-sha1; c=relaxed/relaxed; d=futurelearn.com; h=content-type:from:mime-version:reply-to:to:subject; s=s1; bh=LPBdMJCyE5bfUNABe4BloZgIfF0=; b=caG/zkyfn5AcoPM9EN+CzbrV+ho8f YZcqWh4HeHlI5vXA3x+rZYgIe5qnIkj0oDRomegzO9rzyPd//R4dOH/GPsEd79+Q CaaY+GTX5geZpTcyMsQtHAHsr5lM3Sg/Akx9chVZF17OzpAl1CtPLpeSI7LFqkDU vNvsWbZCtXuWP0= Received: by filter1574p1mdw1.sendgrid.net with SMTP id filter1574p1mdw1-12953-5D7ED452-14 2019-09-16 00:16:18.893040707 +0000 UTC m=+48845.419199053 Received: from ODIxODMz (ec2-99-80-135-92.eu-west-1.compute.amazonaws.com [99.80.135.92]) by ismtpd0006p1lon1.sendgrid.net (SG) with HTTP id yAdADGFNSQO8Xx3__lGppg Mon, 16 Sep 2019 00:16:18.607 +0000 (UTC) Content-Type: multipart/alternative; boundary=bbe5a695925f6ed4c497f9e82a7905433176c090561dae5344f867181561 Date: Mon, 16 Sep 2019 00:16:22 +0000 (UTC) From: "FutureLearn" <please.do.not.reply@futurelearn.com> Mime-Version: 1.0 Reply-to: "FutureLearn" <please.do.not.reply@futurelearn.com> To: farinola@dominicaninstitute.org Message-ID: <yAdADGFNSQO8Xx3__lGppg@ismtpd0006p1lon1.sendgrid.net> Subject: Becoming a Student Assistant - welcome to Week 5 X-SG-EID: IOkcLK6q6bzqbOk2LJi9x3Z+9epVCAUuLL8eZQLvZCRh4drHkPUHut/ijs/8BG7qcVW157MVvU24xB u3/3YXkKQABAsIjdyYtI2GoaHbztjseHBhhiAA+qcTq6r9sFz1OOzP/tat5ZUWfC8GUDjpI+RhyiZT ZYTY0SHuFGpO0RnOc5PxO8XWsFjtQz1yiq0LOp+swVKiwLSAc5F0JtzXOedU37l24OCFqLJlwFODkr 1UgQMk1Fb0BtmLcETyddjKj7YulXnGfcFRTX4wUCDIHg== X-SG-ID: YDTqBOjidbCUo/ar1oAtZqCJAWz9r8pzfHkEqu/iIvARlWnM6VTsOktC2FuCtLFkg0j1uaEmrrInLs xYpjYnfJ96nZXYxOwwzGNW1jv6/lHa1D2T9whX7ASfnhZsnAEnbXAYCmd3kYUeCmWozzbAGsHCGqhW zQmEGKbxnh7F5AB7c/wBD3Y7McfLMu4Dv73MEg3phRYXfLp4tTYw+iOKy5jGVZgB51GMkWSUNQH8pm oaL+wJlWdnFf4J0kCdg+OvcRq/Br5WU+J2fK3T/NKMyw== --bbe5a695925f6ed4c497f9e82a7905433176c090561dae5344f867181561 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=UTF-8 Mime-Version: 1.0 ********************* Hello Augustine, ********************* Welcome to Week 5 of Becoming a Student Assistant. Go to Week 5=20 ( https://www.futurelearn.com/courses/students-higher-education/8/todo/4814= 5?utm_campaign=3Dstudents-higher-education-8&utm_content=3DGoToWeek_5&utm_m= edium=3Dfuturelearn_organic_email&utm_source=3DCRM_email&utm_term=3DCP_1_WT= W_w5 ) Last week, Week 4, we covered a lot of different subjects and themes. You are now able to give a well-founded opinion of what is a good mentor, to recognise constructive written feedback on assignments and to recognise challenges of students participating in governing bodies. Please have a look at the top 100=20 ( https://www.futurelearn.com/courses/students-higher-education/8/steps/510= 693 ) that summarises the content of this course based on your keywords and those of your fellow-learners. Week 5 will contain seven case studies, with all sorts of subjects ranging from teaching to mentoring, and from governing the university to working at the GEO Service. The case studies will allow you to practice the content of the past four weeks. All case studies are set up in the same way: * First, an issue or challenge is introduced by a student or group of students. At the end of the introduction, they will pose a question on how to deal with the issue at hand. * Second, you have the opportunity to discuss the issue or challenge. * And third, the students will present the solution or approach they have taken at the University of Groningen to deal with the issue or challenge in question. Lastly, we really enjoy the interaction with learners. So please don=E2=80=99t hesitate to post your answers or questions! Best wishes, Ine Noben - Lead Educator Robbert van Veen - Educator Klaas van Veen - Educator And the rest of the team. University of Groningen University of Groningen logo ( https://www.facebook.com/FutureLearn )=20 ( https://twitter.com/FutureLearn ) ( https://www.linkedin.com/company/futurelearn ) ( https://www.youtube.com/channel/UC3i5AS_kCaFppoMwULYb99g ) Need support? Try our FAQs=20 ( https://about.futurelearn.com/about/faq ) VAT number: GB 322 9894 74 FutureLearn is a registered company in England and Wales - 8324083 1-11 Hawley Crescent, Camden Town, London, NW1 8NP, United Kingdom You received this email because you joined Becoming a Student Assistant. Decided not to take part? Leave the course ( https://www.futurelearn.com/email-unenrol/ef73d6c5-c765-= 468f-92d4-71b927d2d10f ). Getting too many emails? Unsubscribe ( https://www.futurelearn.com/unsubscribe/b401c340-21cc-40b0-93= 07-8fb0d257a6eb ) from all course emails or change your email settings=20 ( https://www.futurelearn.com/settings ).= --bbe5a695925f6ed4c497f9e82a7905433176c090561dae5344f867181561 Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=UTF-8 Mime-Version: 1.0 <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org= /TR/xhtml1/DTD/xhtml1-strict.dtd"> <html xmlns=3D"http://www.w3.org/1999/xhtml" xmlns=3D"http://www.w3.org/199= 9/xhtml"> <head> <meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8" = /> <meta name=3D"viewport" content=3D"width=3Ddevice-width" /> <meta content=3D"date=3Dno" name=3D"format-detection" /> =20=20 <style>body { width: 100% !important; min-width: 100%; -webkit-text-size-adjust: 100%; -m= s-text-size-adjust: 100%; margin: 0; padding: 0; } .ExternalClass { width: 100%; } .ExternalClass { line-height: 100%; } #backgroundTable { margin: 0; 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} .responsive-image-center-right { float: right; } table[class=3D"body"] .container { width: 100% !important; } table[class=3D"body"] .main-content { width: auto !important; margin: 0 20px !important; } table[class=3D"body"] .container.footer { width: auto !important; margin: 0 20px !important; } table[class=3D"body"] .container.header { width: auto !important; margin: 0 20px !important; } table[class=3D"body"] .spacer-small { height: 10px !important; } table[class=3D"body"] .spacer-medium { height: 20px !important; } table[class=3D"body"] .spacer-large { height: 50px !important; } table[class=3D"body"] .spacer-medium--horizontal { width: 50px !important; } table[class=3D"body"] .align-right { float: left !important; } table[class=3D"body"] .social-icons img { width: 24px !important; height: 24px !important; padding: 0 8px !import= ant; } table[class=3D"body"] table.columns .hr { padding: 10px 0 20px !important; } } </style></head> <body style=3D"width: 100% !important; min-width: 100%; -webkit-text-size-a= djust: 100%; -ms-text-size-adjust: 100%; color: #3a343a; font-family: "= ;Helvetica", "Arial", sans-serif; font-weight: normal; text-= align: left; line-height: 24px; font-size: 16px; margin: 0; padding: 0;"> <table class=3D"body" style=3D"border-spacing: 0; border-collapse: collap= se; vertical-align: top; text-align: left; height: 100%; width: 100%; color= : #3a343a; font-family: "Helvetica", "Arial", sans-seri= f; font-weight: normal; line-height: 24px; font-size: 16px; background-colo= r: #ededee; margin: 0; padding: 0;"> <tr style=3D"vertical-align: top; text-align: left; padding: 0;"> <td class=3D"center" align=3D"center" valign=3D"top" style=3D"word-br= eak: break-word; border-collapse: collapse !important; vertical-align: top;= text-align: center; color: #3a343a; font-family: "Helvetica", &q= uot;Arial", sans-serif; font-weight: normal; line-height: 24px; font-s= ize: 16px; margin: 0; padding: 0;"> <center style=3D"width: 100%; min-width: 580px;"> <!-- start: logo and header area --> <table class=3D"container header" style=3D"border-spacing: 0; bor= der-collapse: collapse; vertical-align: top; text-align: inherit; width: 58= 0px; margin: 0 auto; padding: 0;"> <tr style=3D"vertical-align: top; text-align: left; padding: 0;= "> <td class=3D"wrapper last" style=3D"word-break: break-word; b= order-collapse: collapse !important; vertical-align: top; text-align: left;= position: relative; color: #3a343a; font-family: "Helvetica", &q= uot;Arial", sans-serif; font-weight: normal; line-height: 24px; font-s= ize: 16px; margin: 0; padding: 10px 0px 0px;"> <center style=3D"width: 100%; min-width: 580px;"> <table class=3D"twelve columns" style=3D"border-spacing: = 0; border-collapse: collapse; vertical-align: top; text-align: left; width:= 508px; margin: 0 auto; padding: 0;"> <tr style=3D"vertical-align: top; text-align: left; pad= ding: 0;"> <td class=3D"center" style=3D"word-break: break-word;= border-collapse: collapse !important; vertical-align: top; text-align: cen= ter; color: #3a343a; font-family: "Helvetica", "Arial",= sans-serif; font-weight: normal; line-height: 24px; font-size: 16px; margi= n: 0; padding: 0px 0px 10px;"> <img src=3D"https://ugc.futurelearn.com/newsletters= /responsive/fl-logo.png" style=3D"outline: none; text-decoration: none; -ms= -interpolation-mode: bicubic; width: auto; max-width: 100%; float: none; cl= ear: both; display: inline;" /> </td> <td class=3D"expander" style=3D"word-break: break-wor= d; border-collapse: collapse !important; vertical-align: top; text-align: l= eft; visibility: hidden; width: 0px; color: #3a343a; font-family: "Hel= vetica", "Arial", sans-serif; font-weight: normal; line-heig= ht: 24px; font-size: 16px; margin: 0; padding: 0;"></td> </tr> </table> </center> </td> </tr> </table> <!-- end: logo and header area --> <!-- start: banner area --> <!-- end: banner area --> <!-- start: content --> <table class=3D"container content-container" style=3D"border-spac= ing: 0; border-collapse: collapse; vertical-align: top; text-align: inherit= ; width: 580px; background-color: #ffffff; margin: 0 auto; padding: 0;"> <tr style=3D"vertical-align: top; text-align: left; padding: 0;= "> <td class=3D"spacer-medium" style=3D"word-break: break-word; = border-collapse: collapse !important; vertical-align: top; text-align: left= ; color: #3a343a; font-family: "Helvetica", "Arial", sa= ns-serif; font-weight: normal; line-height: 24px; font-size: 16px; height: = 26px; margin: 0; padding: 0;"></td> </tr> <tr style=3D"vertical-align: top; text-align: left; padding: 0;= "> <td class=3D"wrapper last" style=3D"word-break: break-word; b= order-collapse: collapse !important; vertical-align: top; text-align: left;= position: relative; color: #3a343a; font-family: "Helvetica", &q= uot;Arial", sans-serif; font-weight: normal; line-height: 24px; font-s= ize: 16px; margin: 0; padding: 10px 0px 0px;"> <center style=3D"width: 100%; min-width: 580px;"> <table class=3D"main-content" style=3D"border-spacing: 0;= border-collapse: collapse; vertical-align: top; text-align: left; width: 5= 08px; padding: 0;"> <tr style=3D"vertical-align: top; text-align: left; pad= ding: 0;"> <td style=3D"word-break: break-word; border-collapse:= collapse !important; vertical-align: top; text-align: left; color: #3a343a= ; font-family: "Helvetica", "Arial", sans-serif; font-w= eight: normal; line-height: 24px; font-size: 16px; margin: 0; padding: 0;"> <h1 style=3D"color: #3a343a; font-family: "H= elvetica", "Arial", sans-serif; font-weight: bold; text-alig= n: left; line-height: 36px; word-break: normal; font-size: 28px; margin: 0 = 0 20px; padding: 0;">Hello Augustine,</h1> <p style=3D"color: #3a343a; font-family: "Helvetica", "Arial= ", sans-serif; font-weight: normal; text-align: left; line-height: 24p= x; font-size: 16px; margin: 0 0 16px; padding: 0;">Welcome to Week 5 of Bec= oming a Student Assistant.</p> <table class=3D"five columns" style=3D"border-spacing: 0; border-collapse: = collapse; vertical-align: top; text-align: left; width: 200px; margin: 0 au= to; padding: 0;"> <tr style=3D"vertical-align: top; text-align: left; padding: 0;"> <td class=3D"primary-button" style=3D"word-break: break-word; border-co= llapse: collapse !important; vertical-align: top; text-align: left; color: = #3a343a; font-family: "Helvetica", "Arial", sans-serif;= font-weight: normal; line-height: 24px; font-size: 16px; margin: 0; paddin= g: 25px 0 30px;"> <table class=3D"button" style=3D"border-spacing: 0; border-collapse: = collapse; vertical-align: top; text-align: left; width: 100%; overflow: hid= den; padding: 0;"> <tr style=3D"vertical-align: top; text-align: left; padding: 0;"> <td style=3D"word-break: break-word; border-collapse: collapse !i= mportant; vertical-align: top; text-align: center; color: #ffffff; font-fam= ily: "Helvetica", "Arial", sans-serif; font-weight: nor= mal; line-height: 24px; font-size: 16px; display: block; width: auto !impor= tant; background-color: #de00a5; margin: 0; padding: 8px 0;"> <a href=3D"http://email.futurelearn.com/mps2/c/2wA/SYoMAA/t.2v2= /Fu7ZVvEMQbO2aUa_FNyWSw/h0/wl4AlRrr3ehWYr0LaiDsrNWzMr6j-2FbUN-2F3xHonQ0X3cl= voY0aOhfjHtGBPk36p4E28Y6-2FqqgKBp4U11ga9TC038JuuhujUKdGbqonRcPbmhLab8F1Fakv= V4ee1FJj-2Fva5lSyawsflLh3cq2G9-2B5a8ac4Syo5I5vPFDPsMrbj31OJo2pg7i0r186NlD-2= Fta9MsMP96zyT8hQmMuenesFCC9juBG9CJM1O-2FS3TgORjsa0kvo0PTl12n7oxo9IYP-2BeLxK= IRBi4DfGnIjq7-2FATfOTCUzAkLnYHc-2FHzcCBYXRe3Ww-3D/czId" style=3D"color: #ff= ffff; text-decoration: none; font-weight: bold; font-family: Helvetica, Ari= al, sans-serif; font-size: 16px; display: block; width: 100%; height: 100%;= ">Go to Week 5</a> </td> </tr> </table> </td> <td class=3D"expander" style=3D"word-break: break-word; border-collapse= : collapse !important; vertical-align: top; text-align: left; visibility: h= idden; width: 0px; color: #3a343a; font-family: "Helvetica", &quo= t;Arial", sans-serif; font-weight: normal; line-height: 24px; font-siz= e: 16px; margin: 0; padding: 0;"></td> </tr> </table> <table class=3D"twelve columns" style=3D"border-spacing: 0; border-collapse= : collapse; vertical-align: top; text-align: left; width: 508px; margin: 0 = auto; padding: 0;"> <tr style=3D"vertical-align: top; text-align: left; padding: 0;"> <td class=3D"center hr" style=3D"word-break: break-word; border-collaps= e: collapse !important; vertical-align: top; text-align: center; color: #3a= 343a; font-family: "Helvetica", "Arial", sans-serif; fo= nt-weight: normal; line-height: 24px; font-size: 16px; width: 100%; margin:= 0; padding: 20px 0 30px;"> <hr style=3D"color: #ededee; background-color: #ededee; height: 1px; = margin: 0; border: none;" /> </td> <td class=3D"expander" style=3D"word-break: break-word; border-collapse= : collapse !important; vertical-align: top; text-align: left; visibility: h= idden; width: 0px; color: #3a343a; font-family: "Helvetica", &quo= t;Arial", sans-serif; font-weight: normal; line-height: 24px; font-siz= e: 16px; margin: 0; padding: 0;"></td> </tr> </table> <p style=3D"color: #3a343a; font-family: "Helvetica", "Arial= ", sans-serif; font-weight: normal; text-align: left; line-height: 24p= x; font-size: 16px; margin: 0 0 16px; padding: 0;">Last week, Week 4, we co= vered a lot of different subjects and themes. You are now able to give a we= ll-founded opinion of what is a good mentor, to recognise constructive writ= ten feedback on assignments and to recognise challenges of students partici= pating in governing bodies. Please have a look at <a href=3D"http://email.f= uturelearn.com/mps2/c/2wA/SYoMAA/t.2v2/Fu7ZVvEMQbO2aUa_FNyWSw/h1/wl4AlRrr3e= hWYr0LaiDsrNWzMr6j-2FbUN-2F3xHonQ0X3clvoY0aOhfjHtGBPk36p4E28Y6-2FqqgKBp4U11= ga9TC073UNS58omGpD6ohJxVdII0-3D/0BoX" style=3D"color: #de00a5; text-decorat= ion: none;">the top 100</a> that summarises the content of this course base= d on your keywords and those of your fellow-learners.</p> <p style=3D"color: #3a343a; font-family: "Helvetica", "Arial= ", sans-serif; font-weight: normal; text-align: left; line-height: 24p= x; font-size: 16px; margin: 0 0 16px; padding: 0;">Week 5 will contain seve= n case studies, with all sorts of subjects ranging from teaching to mentori= ng, and from governing the university to working at the GEO Service. The ca= se studies will allow you to practice the content of the past four weeks. A= ll case studies are set up in the same way:</p> <ol> <li>First, an issue or challenge is introduced by a student or group of s= tudents. At the end of the introduction, they will pose a question on how t= o deal with the issue at hand.</li> <li>Second, you have the opportunity to discuss the issue or challenge.</= li> <li>And third, the students will present the solution or approach they ha= ve taken at the University of Groningen to deal with the issue or challenge= in question.</li> </ol> <p style=3D"color: #3a343a; font-family: "Helvetica", "Arial= ", sans-serif; font-weight: normal; text-align: left; line-height: 24p= x; font-size: 16px; margin: 0 0 16px; padding: 0;">Lastly, we really enjoy = the interaction with learners. So please don=E2=80=99t hesitate to post you= r answers or questions!</p> <table class=3D"row align-items" style=3D"border-spacing: 0; border-collaps= e: collapse; vertical-align: top; text-align: left; width: 100%; position: = relative; display: block; padding: 0px;"> <tr style=3D"vertical-align: top; text-align: left; padding: 0;"> <td class=3D"wrapper" style=3D"word-break: break-word; border-collapse:= collapse !important; vertical-align: middle; text-align: left; position: r= elative; color: #3a343a; font-family: "Helvetica", "Arial&qu= ot;, sans-serif; font-weight: normal; line-height: 24px; font-size: 16px; m= argin: 0; padding: 10px 20px 0px 0px;"> <table class=3D"eight columns" style=3D"border-spacing: 0; border-col= lapse: collapse; vertical-align: top; text-align: left; width: 332px; margi= n: 0 auto; padding: 0;"> <tr style=3D"vertical-align: top; text-align: left; padding: 0;"> <td class=3D"no-margin-child" style=3D"word-break: break-word; bo= rder-collapse: collapse !important; vertical-align: top; text-align: left; = color: #3a343a; font-family: "Helvetica", "Arial", sans= -serif; font-weight: normal; line-height: 24px; font-size: 16px; margin: 0;= padding: 0px 0px 10px;"> <p style=3D"color: #3a343a; font-family: "Helvetica",= "Arial", sans-serif; font-weight: normal; text-align: left; line= -height: 24px; font-size: 16px; margin: 0; padding: 0;">Best wishes,</p> <p style=3D"color: #3a343a; font-family: "Helvetica", "Arial= ", sans-serif; font-weight: normal; text-align: left; line-height: 24p= x; font-size: 16px; margin: 0; padding: 0;">Ine Noben - Lead Educator<br /> Robbert van Veen - Educator<br /> Klaas van Veen - Educator<br /> And the rest of the team.</p> <p style=3D"color: #3a343a; font-family: "Helvetica", "Arial= ", sans-serif; font-weight: normal; text-align: left; line-height: 24p= x; font-size: 16px; margin: 0; padding: 0;">University of Groningen</p> </td> <td class=3D"expander" style=3D"word-break: break-word; border-co= llapse: collapse !important; vertical-align: top; text-align: left; visibil= ity: hidden; width: 0px; color: #3a343a; font-family: "Helvetica"= , "Arial", sans-serif; font-weight: normal; line-height: 24px; fo= nt-size: 16px; margin: 0; padding: 0;"></td> </tr> </table> </td> <td class=3D"wrapper last" style=3D"word-break: break-word; border-co= llapse: collapse !important; vertical-align: middle; text-align: left; posi= tion: relative; color: #3a343a; font-family: "Helvetica", "A= rial", sans-serif; font-weight: normal; line-height: 24px; font-size: = 16px; margin: 0; padding: 10px 0px 0px;"> <table class=3D"four columns" style=3D"border-spacing: 0; border-co= llapse: collapse; vertical-align: top; text-align: left; width: 156px; marg= in: 0 auto; padding: 0;"> <tr style=3D"vertical-align: top; text-align: left; padding: 0;"> <td style=3D"word-break: break-word; border-collapse: collapse = !important; vertical-align: top; text-align: left; color: #3a343a; font-fam= ily: "Helvetica", "Arial", sans-serif; font-weight: nor= mal; line-height: 24px; font-size: 16px; margin: 0; padding: 0px 0px 10px;"> <img class=3D"align-right border" alt=3D"University of Gronin= gen logo" src=3D"https://ugc.futurelearn.com/uploads/images/09/ef/small_09e= fb4b7-4fe8-43a3-9931-b41f6ca0490e.jpg" style=3D"outline: none; text-decorat= ion: none; -ms-interpolation-mode: bicubic; width: auto; max-width: 100%; f= loat: right; clear: both; display: block; border: 1px solid #ededee;" /> </td> <td class=3D"expander" style=3D"word-break: break-word; border-= collapse: collapse !important; vertical-align: top; text-align: left; visib= ility: hidden; width: 0px; color: #3a343a; font-family: "Helvetica&quo= t;, "Arial", sans-serif; font-weight: normal; line-height: 24px; = font-size: 16px; margin: 0; padding: 0;"></td> </tr> </table> </td> </tr> </table> </td> <td class=3D"expander" style=3D"word-break: break-wor= d; border-collapse: collapse !important; vertical-align: top; text-align: l= eft; visibility: hidden; width: 0px; color: #3a343a; 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vertical-align: top; text-align: l= eft; visibility: hidden; width: 0px; color: #3a343a; font-family: "Hel= vetica", "Arial", sans-serif; font-weight: normal; line-heig= ht: 24px; font-size: 16px; margin: 0; padding: 0;"></td> </tr> <tr style=3D"vertical-align: top; text-align: left; pad= ding: 0;"> <td class=3D"center" style=3D"word-break: break-word;= border-collapse: collapse !important; vertical-align: top; text-align: cen= ter; color: #3a343a; font-family: "Helvetica", "Arial",= sans-serif; font-weight: normal; line-height: 24px; font-size: 16px; margi= n: 0; padding: 0px 0px 10px;"> <p class=3D"lead" style=3D"color: #3a343a; font-fam= ily: "Helvetica", "Arial", sans-serif; font-weight: nor= mal; text-align: center; line-height: 26px; font-size: 16px; margin: 0 0 20= px; padding: 0;">Need support? <a href=3D"http://email.futurelearn.com/mps2= /c/2wA/SYoMAA/t.2v2/Fu7ZVvEMQbO2aUa_FNyWSw/h6/Pv9dMo2kWPULCKGieamaTvyMbvH-2= FVzXUUKxJI76WyUnlGT25CvAJiUqsbrVXdI87/O-mW" style=3D"color: #de00a5; 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